Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Our Team as a Customer Service Representative at Edible Arrangements

Are you passionate about delivering exceptional customer service? Do you want to be part of a dynamic team that creates memorable experiences through beautiful and delicious edible gifts? If so, we have the perfect opportunity for you! We are currently looking for a dedicated Customer Service Representative to join our team at Edible Arrangements.

About Us

Edible Arrangements is a leading provider of fruit and gourmet chocolate gifts. Known for our stunning fruit arrangements and delightful treats, we pride ourselves on our commitment to quality and customer satisfaction. Our mission is to make every occasion special and memorable through our unique and innovative edible gifts.

Job Responsibilities

As an Edible Arrangements Customer Service Representative, you will play a crucial role in ensuring our customers have a delightful experience every time they interact with us. Your day-to-day responsibilities will include:

• Responding to customer inquiries via phone, email, and chat in a friendly and timely manner.
• Assisting customers with their orders, including changes, cancellations, and special requests.
• Providing information about our products and promotions to help customers with their purchasing decisions.
• Resolving any issues or concerns that may arise, while delivering personalized service to each customer.
• Maintaining accurate records of customer interactions and transactions in our database.
• Collaborating with team members and other departments to ensure a seamless customer experience.

Qualifications

We are looking for candidates who possess the following qualifications:

• A high school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Proven experience in customer service or related fields.
• Excellent communication skills (both written and verbal).
• Strong problem-solving abilities with a positive attitude.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Competence in using computers and handling office software applications.
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Why Join Us?

At Edible Arrangements, we believe that our employees are our greatest asset. When you join our team, you will enjoy:

• A supportive and inclusive work environment dedicated to personal and professional growth.
• Competitive pay and benefits, including health insurance and paid time off.
• Employee discounts on our delicious products.
• Opportunities for advancement within the company.
• A chance to be part of a creative and passionate team that values customer satisfaction.

How to Apply

If you are excited about the opportunity to join our team and meet the qualifications outlined above, we want to hear from you! Please apply right here on this page.

Conclusion

Become part of Edible Arrangements, where you can make a difference in the lives of our customers every day. With your passion for service and our commitment to quality, we will create moments that matter together. We can’t wait to see how you will contribute to our vibrant team!

We value diversity and are an equal opportunity employer. We welcome applicants from all backgrounds and walks of life to apply. Join us in creating happiness through our edible gifts!