Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Verizon: Exciting Work From Home Opportunity!

Are you looking for a fulfilling career step that allows you to work from the comfort of your home? Verizon, one of the leading telecommunications companies in the world, is offering an incredible work from home verizon job that lets you build a rewarding career without sacrificing your work-life balance. Join us and be part of an innovative team that is passionate about making connections around the globe.

About Verizon

Verizon Communications Inc. is a global leader in technology, delivering broadband and telecommunications services to millions of people. With a commitment to advancing technology while prioritizing customer connection, we strive to empower people to communicate and share effectively. Being part of Verizon means you’ll be working with the brightest minds in the industry.

Position Overview

In our work from home positions, you will play a vital role in delivering premier customer service and support. Your responsibilities will include:

• Answering customer inquiries about services and billing.
• Providing technical support for devices and troubleshooting issues.
• Educating customers on new products and promotions.
• Processing orders and maintaining customer accounts.
• Collaborating with cross-functional teams to resolve complex issues.

Key Responsibilities

As a successful candidate in this work from home verizon job, your key responsibilities will include:

• Customer Service Excellence: Provide outstanding support while maintaining empathy and patience with every customer interaction.
• Technical Troubleshooting: Assist customers in resolving their technical challenges by demonstrating strong problem-solving abilities.
• Communication Skills: Engage customers effectively through clear and concise communication, adjusting your style as necessary to suit the individual needs of customers.
• Sales Support: Upsell Verizon services and products that may benefit customers based on their needs.
• Data Entry and Reporting: Ensure accurate logging of customer interactions and timely reporting of issues to management.

Qualifications

To be qualified for this position, candidates should possess the following:

• A high school diploma or equivalent; college degree preferred.
• Previous experience in a customer service role, preferably in telecommunications.
• Proficiency with computer software and telecommunication tools.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage time effectively.
• Excellent verbal and written communication skills.

Work Environment

This position allows you to work from home, offering flexibility in your work hours. Verizon promotes a culture of inclusivity, and as part of this role, you will have access to:

• A competitive salary with performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off and holiday pay.
• Opportunities for skill development and career advancement.
• An employee discount on Verizon products and services.

Company Culture

At Verizon, we believe that diversity in our workforce drives innovation and success. We foster a collaborative environment where each employee’s ideas are valued, and growth is encouraged. Join a company that not only invests in its employees but also in the communities where they live and work.

How to Apply

If you are ready to embrace a rewarding opportunity at Verizon, we encourage you to apply and join a team committed to connectivity and innovation. To apply for this work from home verizon job, please follow the application instructions on this page, and prepare to take the first step towards an exciting career with Verizon!

Equal Employment Opportunity

Verizon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Verizon are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, age, disability, sexual orientation, gender identity, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.